Anaconda Navigator Error

   Hi all,

           I am getting the following error while opening anaconda-navigator. Could you please help to resolve this issue. 

           Thanks in advance.



          I am using

                    Anaconda 5.1 For Windows Python 3.6 version   Navigator Error

An unexpected error occurred on Navigator start-up


Please report this issue in the anaconda issue tracker

Main Error

byte indices must be integers or slices, not str


Traceback (most recent call last):
  File “C:\Users\ark\Anaconda3\lib\site-packages\anaconda_navigator\”, line 75, in exception_handler
    return_value = func(*args, **kwargs)
  File “C:\Users\ark\Anaconda3\lib\site-packages\anaconda_navigator\app\”, line 120, in start_app
    window = run_app(splash)
  File “C:\Users\ark\Anaconda3\lib\site-packages\anaconda_navigator\app\”, line 63, in run_app
    window = MainWindow(splash=splash)
  File “C:\Users\ark\Anaconda3\lib\site-packages\anaconda_navigator\widgets\”, line 163, in __init__
    self.api = AnacondaAPI()
  File “C:\Users\ark\Anaconda3\lib\site-packages\anaconda_navigator\api\”, line 2004, in AnacondaAPI
    ANACONDA_API = _AnacondaAPI()
  File “C:\Users\ark\Anaconda3\lib\site-packages\anaconda_navigator\api\”, line 88, in __init__
    self._conda_api = CondaAPI()
  File “C:\Users\ark\Anaconda3\lib\site-packages\anaconda_navigator\api\”, line 1690, in CondaAPI
    CONDA_API = _CondaAPI()
  File “C:\Users\ark\Anaconda3\lib\site-packages\anaconda_navigator\api\”, line 347, in __init__
  File “C:\Users\ark\Anaconda3\lib\site-packages\anaconda_navigator\api\”, line 496, in set_conda_prefix
    self.ROOT_PREFIX = info[‘root_prefix’]
TypeError: byte indices must be integers or slices, not str


Hi @ark00,

This post was moved to a different board that fits your topic of discussion a bit better. This means you’ll get better engagement on your post, and it keeps our Community organized so users can more easily find information.

As you’ll notice, your Topic is now in the Project Development Help and Advice board. No action is needed on your part; you can continue the conversation as normal here.

Let me know if you have any other questions or if I can help with anything else.