GitHub Community
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Not sure what is the issue here but I can’t seems able to cancel this workflow https://github.com/linuxjuggler/laravel-mysql-test/commit/1332f47d9ea60955c91ef2f7eb34a42d0a56548c/checks?check_suite_id=247611483 |
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Replies: 27 comments 32 replies
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I have an action that is running for two days now. I am not able to cancel it. Clicking on “Cancel run” only yields the “Failed to cancel check suite.” error as shown in the first post (attached image). So, same here. |
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Any idea how to fix this issue? It has been three days now. |
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hey @chrispat and sorry for bothering you, but is there anyone who can look at this issue? and I’ve read a few people complains about the same issue. This is my 6th day and the job didn’t stop yet. Thanks again. |
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I believe they (the guys at GitHub) are aware of this issue. I don’t see any harm in having a workflow in the running state for indefinite time. It most likely was killed by some garbage collection process a long time ago. I would like to be able to immediately cancel any running workflow, however. I haven’t been able to do this with any running workflow. |
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Right now, since they are not counting the running time, this is okay, but someone should look at it :D. I didn’t face any problem with any actions I used, and an error in the yml file causes this one here. |
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Same here |
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I think they have deleted everything so now everything is okay. |
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This problem happened to me 1 hour ago. I believe there was a problem with the Github Actions system |
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😿 |
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Here's a scary thought, tried to cancel a workflow that attempts to delete things, like a runaway freight train it plows through to completion ignoring any cancellation attempts |
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2024 and we have 2 workflows stuck after an outage on Github Actions.. |
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Same occurred with us also. Github support team, please resolve this ASAP |
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I’ve run into this issue as well in a private repo except that an action that runs in 2s has been running for 18minutes with all workflow runs triggered by pushes after queued. I believe the issue might be related to trying to rerun a job that failed but needs a passing job to trigger. The rerun logic may not be accounting for the passing job and stuck in a waiting state |
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Just openend this: In my case it is a single local runner - so this basically blocks any further work. |
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I’ve tried a few tactics and none of them worked. I’ve tried renaming my workflow as well as completely deleting and recreating my repository (which is okay it was brand new) but still the repository workflow seemed indefinitely queued |
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@softpropsI advise you to contact the support since now your running actions counted towards your quota. |
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A came back the next day and my workflow run queue back to normal. I can’t say what changed so know don’t know if this will happen again |
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Hi! Is this still a problem on Github? After a failed action start (https://github.com/carloscortonc/cli-er/actions/runs/2921222337/attempts/1), and a re-run (https://github.com/carloscortonc/cli-er/actions/runs/2921222337/attempts/2, I only recall executing "re-run" once) both 2nd and 3rd executions hang at "queued" state, and trying to cancel latest run results in "Failed to cancel workflow." |
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Not happening for me :( |
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Hi @runxel , Thanks for sharing and we appreciate your patience. You can check our GitHub Status Page to see for real-time and historical data on system performance + subscribe to issues for updates. Current Status: Investigating reports of degraded performance |
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Hi @aseem-heg , Thanks for sharing and we appreciate your patience. You can check our GitHub Status Page to see for real-time and historical data on system performance + subscribe to issues for updates. Current Status: Investigating reports of degraded performance |
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My actions are not working either. Trying to deploy my website through github pages, been stuck for a while now. |
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Hi @oofish8888, Thanks for sharing and we appreciate your patience. You can check our GitHub Status Page to see for real-time and historical data on system performance + subscribe to issues for updates. Current Status: Investigating reports of degraded performance |
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Same here, failing to cancel or run jobs "This page is taking too long to load." Still not working =( |
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Same here 😞 Still cannot cancel a workflow that has been stuck "Queued" for 7 hours. I get the red |
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Still experiencing the same issue. I can't rerun the damned thing while its queued. |
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Hi @shannonjarcher @fjarrett @scottrudy @fireai-developer @RTS-Galaxies Thanks for sharing and we appreciate your patience. You can check our GitHub Status Page to see for real-time and historical data on system performance + subscribe to issues for updates. Current Status: Investigating reports of degraded performance |
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Been using it all morning without any issues. Only a handful jobs from yesterday are 'stale' and cannot be cancelled as per comments above. Thanks for fixing the main issue right away. 🌞 |
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Thanks for the updates!! |
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Same here!
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Hi @silviosampaio, Thanks for sharing and we appreciate your patience. You can check our GitHub Status Page to see for real-time and historical data on system performance + subscribe to issues for updates. Current Status: Investigating reports of degraded performance |
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@ettaboyle It's working for me now! Thanks! |
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Nice!! Thanks for letting us know |
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Lots and lots of folks seem to be experiencing this. Github status page now says problem is resolved, but jobs are still stuck in queues with no opportunity to cancel. A word from github at this point would be good. |
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Hi @jrte, Thanks for sharing and we appreciate your patience. You can check our GitHub Status Page to see for real-time and historical data on system performance + subscribe to issues for updates. Current Status: Investigating reports of degraded performance |
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We are also experiencing this, and it is blocking us from deploying. The timing could not be worse either; please update with a workaround or ETA. |
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Hi @jlaustill , Thanks for sharing and we appreciate your patience. You can check our GitHub Status Page to see for real-time and historical data on system performance + subscribe to issues for updates. Current Status: Investigating reports of degraded performance |
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Experiencing the same thing, we have 5 jobs that are in queue and I am unable to cancel any of the jobs. One of these is a deploy job of an older git version of code. If these get deleted I'm all good, but if something automatically kicks off we will have an older version of code deployed to production 😨 |
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Hi @BMayhew, Thanks for sharing and we appreciate your patience. You can check our GitHub Status Page to see for real-time and historical data on system performance + subscribe to issues for updates. Current Status: Investigating reports of degraded performance |
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@ettaboyle The status page doesn't address what will happen with these actions that are currently queued and not able to be canceled. As @BMayhew stated, if these actions end up running they are going to overwrite more recent deployments, which is likely not want anyone wants. We're just looking for an answer on what will happen with them. |
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@scottrudy This issue has been escalated to the engineering team and is currently being reviewed. We'll get back to you as soon as we have more details to share. Do note since the overall job has been completed, it should not affect your billing. If you notice any discrepancies do let us know and we will investigate further. In addition to that, if the workflow logs do not provide enough detail to diagnose why a workflow, job, or step is not working as expected, you can enable additional debug logging. |
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Same experience |
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Hi @imran-ag, Thanks for sharing and we appreciate your patience. You can check our GitHub Status Page to see for real-time and historical data on system performance + subscribe to issues for updates. Current Status: Investigating reports of degraded performance |
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@ettaboyle Github says the problem is resolved however we still have a pending action in our workflow. It doesnt allow us to cancel it either. Do you have any solution for this? |
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You can cancel the whole workflow and I'm looking into this to see if you have the ability to cancel a pending action. |
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Hi @imran-ag , Sorry that you're still having trouble running your workflow. As @ettaboyle mentioned, please re-run the action in order to cancel the workflow. We have received other reports where any pending workflows stuck during the incident have not resumed or cannot be cancelled. You can also use the tools in GitHub Actions to monitor and troubleshoot your workflows. While troubleshooting your workflows, if the workflow logs do not provide enough detail to diagnose why a workflow, job, or step is not working as expected, you can enable additional debug logging. |
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I'm having this issue |
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One thing that just worked for me now was restarting the DNS check for the custom domain in the GitHub Pages settings menu. My pages-build-deployment was stuck, and I noticed that the custom domain check was stuck on "DNS Check in Progress". I set the domain to some fake website, hit save, let the DNS check fail, then reset it back to my real domain and everything unstuck itself. Not sure if that applies here, but I thought I'd add some more data to the solution if possible. |
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This is still an issue I've had an action running for a couple hours now and all attempts to cancel have returned an error. |
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I made an accidental release because the cancel didn't work. |
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it is still same issue. |
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There is now an API endpoint to force cancellation of a workflow: https://github.blog/changelog/2023-09-21-github-actions-force-cancel-workflows/ |
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We are also facing the same issue. Workflows older than 3 weeks are still in Queued state. We tried to cancel using UI, cancel as well as force-cancel APIs. All of them return the "Failed to cancel workflow run" error. Our GitHub checks are now broken completely. |
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and others
I think they have deleted everything so now everything is okay.