I have submited 2 customer support tickets. One ticket is almost 6 days old, and I haven’t heard back yet. The problem is that I lost my 2fa device. I managed to find one recovery code, and reset my password, but I’m out of recovery codes to login. (I’ve open a new github account, just to post this message)
What is the normal turnaround time on customer service tickets? Please advise.
Any assistance would be greatly appreciated. Thank you in advance.