Account flagged as spam, for over a month

Hey all,

I know there are plenty of recent posts of people with flagged accounts, although they were seemingly resolved fairly quickly. My account was flagged as spam on September 3rd (with a valid reason), and I took steps to resolve the issue - it was fairly simple to solve. I followed up the next day with a contact to support (#823302) and replied to that ticket a month later on October 3rd, asking for any timeline. I understand GitHub support is likely backed up right now, but this seems like an unusually long time to wait for a response. It’s now been a month and a half.

So I’m curious, what’s the general timeline for account flag support responses? Is there anything I can do to expedite the process? It’s been inconvenient to be unable to show my code to others, login to third party applications (including an online course! - CS50x if you’re curious), and simply use GitHub to collaborate on projects.


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