Account Creation Captcha bug

A few members of my team are now trying to create accounts, but the anti-bot verification gets them stuck in a loop - they complete the prompt but get prompted again, infinitely.
Is this a known issue? Any ideas?

Try to write an email to support team. Probably, it would be faster to get some help from them, than expect any answer here.

:wave: Welcome @Starlight220

I think the first thing I would try is asking them to use a different browser. It sounds like maybe there’s something blocking the browser from remembering the captcha has been passed.

If they’re unable to use a different browser, updating the one they have to the most recent stable version and disabling all extensions would probably help.

If that doesn’t help, could you share the browser versions, operating system and what you’ve tried already?